Artificial Intelligence: Top Six Trends To Look Out For in

 Edited content by Nhlanhla Skosana

In his 2017 forecast, Scott Zoldi, a top analyst for the world-leading big data analytics, artificial intelligence and cyber security company, FICO (Fair Isaac Corporation)*,suggested that we were “just at the beginning of the golden age of analytics, in which the value and contributions of AI [artificial intelligence], machine learning [ML] and deep learning will only grow as we accept and incorporate these tools into our businesses” .

According to Scott, the development and use of these technologies will continue to thrive at a dubious pace regardless of the hiccups experienced in 2017.

1.    Everything done by AI will be in the forefront to be able to fight back, as criminals have learnt to use malicious AL and ML to evade the system of companies.

2.    Answers will be provided by Explainable AI (XAI) should there be a need for explanations of the decisions based on scores including those produced by AI and ML systems. However, AI has previously dealt with challenge in fraud and credit risk decisions

3.     In 2018 however, AI will supplement the work place. Not just through better software, but through the facilitation of increasingly better versions of ourselves.

4.    I believe that in 2018, companies will focus on operationalising AI, particularly in the cloud, to more easily build, refine, deploy and enhance machine learning environments.

5.    It is becoming difficult to verify what is real versus fake. In 2018 chatbots will rapidly become more sophisticated, dramatically reducing costs of routine customer care activities while also improving the customer experience.

6.    Block chain technology will soon record “time chains of events,” where people and the items they interact with will have encrypted identities.

Follow on Twitter:@ScottZoldi - for more insights of this nature.